GBA provides Enrollment IT Services for building and supporting enrollment cases on a variety of platforms.

GBA case building service covers both core and voluntary benefit plans and is available for Open-Enrollment-only and Perpetual (year-round) cases.

To assure the highest quality of perpetual support, GBA assigns an Account Manager to your case build and ongoing support.

Optional services included in the case build:

Configure rates and eligibility rules for all plans.

  • Deploy onscreen product presentations.
  • Prepare and upload census.
  • Configure imports and exports for data interchange.
  • Prepare custom forms.
  • Prepare laptop software.
  • Prepare benefit statement report.
  • Review quality assurance of the case setup.
  • Test the enrollment for correct underwriting rules, rates, forms and EDI files.

Ongoing support includes:

  • Help with benefits administration throughout the year.
  • Advice about base practices, system usage, trouble shooting and configuration issues.
  • Assistance with EDI configuration,
  • J-Scripting and custom reports.
  • Support for the case installation on laptop.

Additional services or offerings to be considered and discussed

– cobra administration, 125, single point billing/bill reconciliation, benefit booklet development and fulfillment.